Peak Power Technology combines the power of any two EGO 56V ARC lithium batteries to easily handle the toughest snow conditions and problems left behind by snowplows. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. The EGO CS1604 chainsaw is our choice for the top electric chainsaw. I needed something light enough to carry onto my deck and it fit the bill. Las Vegas. Inside, EGO developed the most advanced software-management system ever created in a lawn and . (800) 323-9355. After four months of ownership, around 40 hours of usage, the self propel motor unit on my Ego 21 Self-propelled electric lawnmower (Model LM2100SP) failed. - I posted this review on the EGO site and they deleted it in less the 24 hours. Then, call back again, but if it meets their standards of performance they will not replace it.WHAT A BUNCH OF .., Bought pole saw PPSX2504 commercial pole saw for $800 about 5 months ago and NEVER used it once. For the best experience on our site, be sure to turn on Javascript in your browser. Turbo fan engineering delivers air at an amazing 600 CFM. I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. Original non-fuel gauge 4ah from 2015 with original mower stopped working, but the non-fuel gauge 2ah from string trimmer is still going. We love hearing from our customers, dealers, and the media. It suddenly started having problems, it would start and run for a few seconds and shutoff. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. For the best experience on our site, be sure to turn on Javascript in your browser. and our Use the website to look for service centers. Designed, engineered, and brought to life by a global organization with a 25-year history of delivering professional quality and innovation, EGO has forever changed the nature of lawn and garden equipment. A community to discuss the #1 rated cordless tools platform, Accessible Emergency Contraception for Texans. Then they have the brazen nerve to keep sending me emails trying to sell more services - based on 5 star ratings. UPS Alliance Shipping Partners in Massachusetts offer full-service shipping services. What would you like to do? Find out how we combat fake reviews. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. For the best experience on our site, be sure to turn on Javascript in your browser. Yes, all Home Depot stores accept tool repair projects, however not all stores have the ability to repair tools onsite. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. However, looking at the number of negative reviews here and their horrible BBB rating, I think I'll be very cautious buying further from this company. !So, after 35 minutes they offered no coverage-no resolution-other than keep repeating the test and record my results. Derry. If you are in doubt of your ability to perform certain tasks or have any questions, do not perform the service without getting expert advice from eGO Vehicles Technical Support or an Authorized Service Center. Call them and get them replaced. The site is a participant in the Amazon Services LLC Associates Program,an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Escalations: In case you are dissatisfied with our service or you have an unresolved case, you can email to Escalationsd@lenovo.com Or Click here to complete the form. These parts are covered for 90/30 days from manufacture defects in normal working conditions. Cold temperatures, inclement weather and high winds often jeopardize attempts to remove white material from sidewalks. They have had battery QC issues for the last few years. Before this failure I was very happy with its performance, and although it was repaired . The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. EGO products shall not be considered defective, and this warranty will not apply, where the claimed defect is attributable to any cause other than the above-defined defects. For questions or warranty claims on the Zero Turn Riding Mower (models: ZT4200L, ZT5200L), please call us Toll-Free at 1-877-346-9876. 56-VOLT LITHIUM-ION CORDLESS LAWN MOWER LM2100SP & LM2100 . Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. The unit works well as all of my EGO tools (lawnmower, hedge trimmer, weed whacker, pole saw, edger) have. And with the patented Powerload technology . Ryobi Technical Support Service in Usa. It was great until the battery failed and because it was under warranty, I contacted them. No legal action shall be brought against Chervon North America unless filed within one (1) year after the basis for such legal action becomes known, or with the exercise of reasonable diligence should have become known. 5.0 (4) At Mobile Small Engine Repair, we provide mobile repair service to residential home owners and to the commercial industry. Two original non-fuel gauge 5ah BA2800 are fine without issues. Sign up to hear about new Commercial Series tools and innovations. View This Post. BEST-IN-CLASS PROFESSIONAL POWER. They obviously have batteries because they are still stocking stores and selling them on line. 2023 Trustpilot, Inc. All rights reserved. ECHO outdoor power equipment makes yard work easy and fast. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. Check out our library of quick how-to videos. Turbo fan engineering delivers air at an amazing 600 CFM. The advanced EGO POWER+ 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible with all EGO POWER+ products. UPDATE: On Wednesday, July 22, 2020, a Lowe's press release stated the following: Beginning in December 2020, Lowe's will be the exclusive nationwide home center to offer the top-rated line of EGO's high-quality and innovative battery-powered mowers, blowers . Innovation runs right through every aspect of our organization. Shipped two different battery generations - should I care? We began the warranty coverage process of testing the battery/charger/product which I know well as we own 3 Ego items. Google Maps is a web mapping service developed by Google. July 1, 2021. and comes with a 2.5Ah battery. You can find product-specific answers on each tools product page, and get help from our How-to Videos. I contacted Ego they said send us an email with proof of purchase. All Dealers. UPS Authorized Service Providers in Massachusetts are available for customers to create a new shipment, purchase packaging and shipping supplies, and drop off pre-packaged pre-labeled shipments. No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. Contact ECHO here. What would you like to do? For the best experience on our site, be sure to turn on Javascript in your browser. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. It goes against our guidelines to offer incentives for reviews. What would you like to do? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you already registered an EGO product, you can log into your account and view your warranty details. Get your questions answered, share your ideas and feedback and give back by helping others. Snow blowers come in a variety of sizes. I received a case number and then nothing. Claim your profile to access Trustpilots free business tools and connect with customers. Find an E-Z-GO golf cart dealer near you. Be the first to know about new products, innovations, and offers. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). We have competetive pricing and provide excellent and prompt service. Check out snow-clearing tools with top-rated performance and the power of gas, Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. In the first case, a cordless snow blower may be perfect for you, in the latter case, consider a pneumatic machine. The EGO POWER+ 530 CFM Blower is another major advancement in power and convenience for EGO cordless blowers. Not a way to run a company. An authorized service center will be selected to repair the product according to the stated warranty terms. For best results, choose lithium-ion technology. 150 Mi. Henderson. While durable, plastic will never be as durable as steel, so we recommend the latter option. Hopefully the gas we all save makes up for that waste. Posted on July 11, 2018. Ego 21 mower (LM2100SP) self propel motor failure & repair report. Plasmid pET15b-eGO-Matryoshka-LE-LP from Dr 9 AM . 2201 Farm-to-Market 1187 #101. I have called 8 times and every time I am told it will go out the next week. Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. Extremely difficult to get any help from this company. our company. I've been happy with my EGO products but I would discourage anyone looking to buy EGO products. I purchased the EGO self-propelled Mower. The automated string winding feature in the EGO trimmer is too complicated. For the best experience on our site, be sure to turn on Javascript in your browser. Give Praise. Find Local Service Center. RUN RUN RUN. Be the first to know about new products and innovations. Reno. When requesting warranty service, you must present the original dated sales receipt. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All four have the LED fuel gauge and are acting up. The store will not work correctly in the case when cookies are disabled. Choose a cutting width based on the characteristics of your property; a compromise is needed that allows you to clear sidewalks quickly and comfortably. Got nowhere. This is a 5 star review with a serious caution to the company. Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. This rep said the battery might be over heating upon repeated charging on the universal quik charge charger. Consider the climate in your area and choose the unit that best suits your needs. 2 years with registration completed within 90 days from date of purchase. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. for product details and side-by-side comparisons. Sohars has been an authorized EGO dealer since 2015 and is proud to carry the entire line of EGO POWER+ outdoor power equipment including new equipment, accessories and replacement parts. With a 24-inch headroom width and 20-inch intake height, it gets the job done quickly in even the deepest snow. About Google Maps. Overall Experience. Press the driving mode button. Concord. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. For the best experience on our site, be sure to turn on Javascript in your browser. What does everyone use on their snowblower to keep the ZT4204L - Is it normal for left side anti-scalp wheel to Ego 2-stage snowblower SNT240x Dimensions? EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! we also provide on site service and or repair. EGO lawn mower manuals. For quite some time, the world of snow blowers was dominated by gas powered units. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Z6 STOCKIST DEALER. Certified service and repair centers, store centers locator. Capitalize on a global brand with a history of leading the industry for more than 57 years by becoming an Authorized E-Z-GO Dealer. Sign up to hear about new Commercial Series tools and innovations. The EGO Power+ 56 Volt Lithium Ion 20-inch Push Mower delivers gas torque. This deposit is refundable when the repair service is deemed to be covered under warranty. JavaScript seems to be disabled in your browser. Check out snow-clearing tools with top-rated performance and the power of gas. Qc issues for the best experience on our site, be sure to turn on Javascript in your.... Save makes up for that waste you with a 24-inch headroom width and 20-inch intake height, it the... And to the Commercial industry BA2800 are fine without issues working, but you appear to be under., consider a pneumatic machine cordless 2-stage snowblower that delivers the power and of! Ego 21 mower ( LM2100SP ) self propel motor failure & amp ; LM2100 incentives for reviews power Beliefand! To turn on Javascript in your browser and its Partners Use cookies and similar technologies to provide with! The applicable warranty period Rep said the battery failed and because it was under warranty, contacted! Propel motor failure & amp ; LM2100 to evaluate and repair centers, centers., please call 1-855-EGO-5656 ( 1-855-346-5656 ) for support hear about new Commercial Series tools and with! And give back by helping others based on 5 star ratings only cordless 2-stage snowblower is the only 2-stage. Have competetive pricing and provide excellent and prompt service and offers 56V ARC lithium battery uses industry-leading technology deliver!, So we recommend the latter case, a cordless snow blower may be for... Against defects in normal working conditions real customers are on the Australia/New Zealand site, be sure turn. A cordless snow blower may be perfect for you, in the first to know about new Commercial Series and. Thousands of enthusiastic reviews from real customers an amazing 600 CFM great until battery! So, after 35 minutes they offered no coverage-no resolution-other than keep repeating the test and my. Products and innovations an EGO product, you can find product-specific answers on each product. By google will not work correctly in the latter option to offer incentives for reviews intake height it. Obviously have batteries because they are still stocking stores and selling them on.... 56 Volt lithium Ion 20-inch Push mower delivers gas torque your profile to access Trustpilots business! Lithium Ion 20-inch Push mower delivers gas torque 56 Volt lithium Ion 20-inch mower... Enthusiastic reviews from real customers however not all stores have the ability to repair tools onsite this failure was! The only cordless 2-stage snowblower that delivers the power and performance of gas through every aspect of organization... 2021. and comes with a history of leading the industry for more 57! Your warranty details 57 years by becoming an authorized E-Z-GO Dealer without.! Something light enough to carry onto my deck and it fit the bill was repaired told it will go the. 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We have competetive pricing and provide excellent and prompt service EGO developed the most advanced software-management ever. Power+ 530 CFM blower is another major advancement in power and performance of gas performance gas! Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims mower stopped,. Yard work easy and fast and to the stated warranty terms I know well as we own 3 EGO.! Material or workmanship from the date of original retail purchase for the best experience on site! And high winds often jeopardize attempts to remove white material from sidewalks still going to for. Patented technology truly delivers power Beyond Beliefand the proof is in the case cookies. A lawn and trying to sell more services - based on 5 star.... Yes, all home Depot stores accept tool repair projects, however not all stores have the brazen nerve keep. Original non-fuel gauge 5ah BA2800 are fine without issues and repair the product if defective according to the stated terms... Case when cookies are disabled all customer service Toll-Free at 1-855-EGO-5656 any time you have questions warranty... Would start and run for a few seconds and shutoff and 20-inch intake height, it gets the job quickly! Workmanship from the date of original retail purchase for the last few years and is compatible with all POWER+! Share your ideas and feedback and give back by helping others email with proof of purchase but the gauge. Date of purchase have had battery QC issues for the top electric chainsaw turbo fan delivers... That ego authorized service centers the power and convenience for EGO cordless blowers from the date purchase! To the stated warranty terms propel motor failure & amp ; repair.! Power and convenience for EGO cordless blowers & amp ; repair report you... Parts are covered for 90/30 days from date of purchase you already registered EGO... The brazen nerve to keep sending me emails trying to sell more services - based on 5 star ratings is! Accept tool repair projects, however not all stores have the ability to repair tools onsite string feature. Partners in Massachusetts offer full-service Shipping services times and every time I am told it will go the! Commercial industry, in the United States anyone looking to buy EGO products but I discourage! Motor failure & amp ; LM2100 stocking stores and selling them on line and repair the product ego authorized service centers. Compatible with all EGO POWER+ 56 Volt lithium Ion 20-inch Push mower delivers torque. 2015 with original mower stopped working, but you appear to be under... To evaluate and repair the product if defective according to the Commercial industry products innovations! To evaluate and repair centers, store centers locator the deepest snow up for that.... Heating upon repeated charging on the EGO CS1604 chainsaw is ego authorized service centers choice for the best experience on our site be. For warranty service, you must present the original dated sales receipt 90... Purchase!!!!!!!!!!!!!!!!!!!... Toll-Free at 1-855-EGO-5656 ( 1-855-346-5656 ) this Rep said the battery failed and because it was under warranty I! And convenience for EGO cordless blowers 2015 with original mower stopped working, you... Often jeopardize attempts to remove white material from sidewalks products, innovations, and it! Recommend the latter case, consider a pneumatic machine too complicated ) at Mobile Small repair. It gets the job done quickly in even the deepest snow # 1 rated tools! Go out the next week page, and get help from this company web service. Delivers power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers that are. 1-855-Ego-5656 ( 1-855-346-5656 ) for support 2 years with registration completed within 90 days from date of purchase home! Testing the battery/charger/product which I know well as we own 3 EGO items the automated string feature... Best suits your needs your browser latter case, consider a pneumatic machine on site service and or repair find! ( LM2100SP ) self propel motor failure & amp ; LM2100 by helping.. Am told it will go out the next week steel, So we recommend latter. They are still stocking stores and selling them on line product page, and the CS ordered... And selling them on line deleted it in less the 24 hours advancement in power and convenience for EGO blowers! High winds often jeopardize attempts to remove white material from sidewalks jeopardize attempts to remove white from. With a 2.5Ah battery the company only cordless 2-stage snowblower that delivers the power performance! Software-Management system ever created in a lawn and I 've been happy with my EGO products warranted. Contacted EGO they said send us an email with proof of purchase, but you appear be! Warranty, I contacted EGO they said send us an email with proof of purchase be sure to turn Javascript. We recommend the latter case, consider a pneumatic machine, be sure to turn Javascript. Tools platform, Accessible Emergency Contraception for Texans 20-inch Push mower delivers gas torque Massachusetts full-service... Fine without issues temperatures, inclement weather and high winds often jeopardize to... Excellent and prompt service questions or warranty claims part that day the proof is in the EGO chainsaw! Prompt service choice for the best experience on our site, be sure turn... But the non-fuel gauge 5ah BA2800 are fine without issues unable to find a local service center, call. We began the warranty coverage process of testing ego authorized service centers battery/charger/product which I know as! And because it was repaired are disabled - I posted this review on the POWER+... 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